Help
Account & sign-in
Reset your password, request an email change or data copy, and find guidance on unfamiliar sign-ins and account deletion.
- Reset your password Request a reset link, choose a new password and sign in again.
- Ask to change your account email Contact support if you need to change your registered email. We will check how the change affects the account shared with SubLearn.
- If you suspect an unfamiliar sign-in Reset your password and contact support if you think someone else is using your account.
- Request a copy of your data Tell support which records you need and whether your request covers MicroJapanese or the whole account shared with SubLearn.
- Request account deletion Tell support what you want deleted. Deleting the whole account shared with SubLearn also removes that sign-in.